I have an appointment but I’m going to be late. Will I still be seen?2019-05-20T08:33:33+00:00

We try to run on time for everybody’s benefit, so if we are running on schedule and you are running late, we may have no option but to reschedule your visit for another time.

Depending on how busy we are, it will be decided if it is possible to facilitate you later in the day or alternatively, you may be advised to make another appointment.

We understand that sometimes it’s just not possible to make it to us for an appointment, but if you know that you will be late, we would appreciate a phone call in advance to let us know.

What if I need a longer appointment?2019-05-20T08:34:22+00:00

If you need a longer appointment (complex problems/new patients/multiple issues/ mental health issues etc) please mention that when making your booking. Consultations which run significantly over the allotted time will incur the additional charges of an extended consultation.

How long does an appointment at Family Care last?2018-08-28T22:12:08+00:00

We offer 10 minute appointments.

Do you offer a walk-in service?2018-08-28T22:11:00+00:00

No, we do not offer a walk-in service.

How do I make an appointment?2018-08-28T22:10:14+00:00

Phone our front desk on (090) 6634404 or call in to reception.

Prescription/Repeat prescriptions

Most prescriptions are issued following your consultation. If you need a repeat prescription for something we prescribed which worked recently for you, but feel you don’t need to see the doctor, you can request a prescription without consultation (fee €20 –€ 30)
Please allow 48 hours for this to be prepared.

However, you must book a consultation with the doctor if it has been 6 months or more since you last had a check-up as we are obliged to review all medications at least twice per year.


I want to apply for a medical card. What do I need to do?2019-05-20T08:38:31+00:00

The Medical Card/Doctor Visit card form is available for download here Complete the form and bring it to your doctor as they need to sign and stamp it before you send it off.

If you are not currently a patient of this practice and would like to join under the GMS Card, please speak to a member of the reception staff who will advise you on what is required.

What services are not covered by the Medical Card (GMS) system?2018-08-31T10:40:18+00:00

There are some services which we provide that are not covered by the GMS contract and so are not paid for by the State.

The most usual of these services which are requested by our patients are:

  • Medical examinations or reports for legal purposes
  • Examinations and forms relating to insurance policies
  • Examinations relating to fitness to drive including eye examinations
  • Pre-employment examinations
  • School entry examinations
  • Examinations in connection with fitness to take part in sports or attend gyms
  • Travel vaccinations and certain other vaccinations
  • Routine blood tests for management and follow up of chronic ongoing medical conditions such as routine management of blood sugars and glucose tolerance tests, cholesterol, PSA, liver and kidney tests or full blood counts.
  • Sick Certificates and Doctors letters

Medical Card or Doctor Visit Card holders requesting any of the above services are responsible for the relevant fees which can be found here…

Unfortunately, due to the recent financial cuts implemented by the Minister for Health under the FEMPI legislation, it is no longer possible for us to provide many of the pro bono services that we would have provided in the past.

So if you find that we are now charging for a service which you had previously received free-of-charge please accept our apologies and feel free to express your dissatisfaction to your local TD.

What services are covered with my medical card?2018-08-31T10:34:42+00:00

Your (GMS) Medical Card provides you with access to a wide range of medical services from your nominated GP.

These services are provided to you free at the point of delivery and include standard consultations for treatment of illnesses and related services necessary for the treatment of a wide range of medical conditions.

No distinction is made between Full Medical Cards and Doctor Visit Cards (DVC) in terms of services available from your GP. Both cards entitle you to the same service. However, holders of the Doctor Visit Card will have to pay for their medications in the pharmacy.

I have a medical card with a different doctor. Can I use this card to attend your surgery?2019-05-20T08:39:27+00:00

The conditions of use of your medical card require that you attend the GP whose name is on your card. This is the GP that you are registered with.

However, in the case of an emergency OR if you are temporarily away from the area where your doctor is located it may be possible for you to be treated by a doctor in our clinic.

Unfortunately, not being able to get an appointment with your own GP or wishing to attend a different GP does not entitle you to be seen under the medical card scheme. Our normal consultation charge will apply in this case.

Please bring your medical card with you when you attend for your appointment.

Who can you treat at your clinic?2018-08-31T10:33:55+00:00

We treat both Public (GMS Medical Card) and Private patients.

Do I need to register?2019-06-05T13:06:41+00:00

There is no need to pre-register. If it is your first appointment, please aim to be here 5-10 minutes before your appointment time as we have a short registration form that will need to be completed by you before your appointment or can be downloaded from our website.

If you chose us as your new GP, we can send a letter to your previous GP with your written consent to request that your medical records be sent to us.

If you have a medical card with a GP other than ourselves and wish to move to us, we can also send a form to the HSE with your request to for a transfer.